"When you have used Visual Assist for a long time you cannot use Visual Studio alone anymore!"

Bruno Roques
DataBase-Bank

Frequently Asked Questions

1. Do previous purchases count when computing a quantity discount?
   Unfortunately, no. Our simple but firm policy helps keep the price of our software at a minimum, and it is a policy we can manage fairly.
   
   
2. Can I upgrade to Visual Assist X?
   You "upgrade" by renewing maintenance.
   
   
3. Which licenses are eligible for renewal?
   Hover or click here to see which licenses qualify for maintenance renewal.
   
   
4. Can I renew maintenance after my current maintenance has expired?
   Yes.
   
   
5. If I renew maintenance, does my new term start the date my current maintenance expired or the date of renewal?
   Your new term starts with the date of renewal.
   
   
6. Do I need my existing key to renew maintenance?
   You do not need your existing key to purchase a renewal but you may need it to activate Visual Assist X. After receiving a renewal key and copying it into the Enter Key dialog of Visual Assist X, you receive a prompt for your existing key if Visual Assist X cannot find it in the registry.
   
   
7. Can I consolidate several existing keys into one multi-user key?
   You can consolidate keys when renewing maintenance, even if the existing keys have/had maintenance terms ending on different dates. Renew maintenance for all users in a single transaction.
   
   Contact us for a price quote if you are renewing maintenance for users whose terms have not expired. Your renewal and consolidation must be done via a direct purchase.
   
   
8. Can I renew maintenance and purchase additional licenses?
   Yes. We will consolidate and return a single, multi-user key for all of your users.
   
   
9. Do I need to renew maintenance for separate licenses in separate transactions?
   No. Renew maintenance for all of your licenses in a single transaction so you get a single, multi-user key.
   
   
10. Is there a cheaper version of Visual Assist X compatible only with Visual C++ 6.0?
    No. There is only one version of Visual Assist X which works in all IDEs we support, including Visual C++ 6.0. Fortunately, virtually all features and fixes in Visual Assist X apply to Visual C++ 6.0 so developers of the older IDE continue to reap significant improvements in productivity.
    
    
11. What should I do if I want the activation key sent to someone other than myself?
    Our purchase form allows you to enter information for both the buyer and the end user.
    
    
12. Can I get individual keys when purchasing for multiple developers?
    Unfortunately, no. We generate and send only one activation key when you purchase a multi-user license. This simple scheme means you have fewer keys to manage, and the simplicity keeps the price of our software at a minimum.
    
    
13. Can I get software on a CD?
    Visual Assist X is a download-only product. You are welcome to burn our install image to CD for backup purposes but we do not send software on CD.